Why most RFQs fail
Walk into any procurement team's inbox and you'll find a folder of RFQ responses that are useless — too vague, too generic, or "call us to discuss pricing." The instinct is to blame the sellers. The truth is that most unusable quotes are a direct response to unusable RFQs.
A seller reading your enquiry is trying to answer three questions: can I produce this, should I quote on it, and what do I quote? If your enquiry doesn't give them enough to answer the third question confidently, they default to one of two easy responses: a generic ballpark (which you can't compare to anyone else's), or an invitation to call (which doesn't leave you with a written quote to evaluate).
The fix is front-loading the specificity into the RFQ itself. It takes twenty minutes. It saves hours of downstream clarification and produces quotes you can actually line-item compare.
The eight fields that matter
In priority order:
- Product specification. What you're buying, one key tolerance, and one dealbreaker. "100% cotton poplin, 120 GSM ± 5, must be OEKO-TEX certified."
- Quantity. Initial order plus annual expected volume if you have it. Sellers price scale differently than spot orders.
- Target unit price range. Your best honest estimate. Hiding it produces scatter quotes.
- Delivery location. City, pin code, whether you need door or warehouse delivery.
- Delivery deadline. A real date, not "ASAP."
- Payment terms. "30% advance, 70% against BL" or "Net 30" — whatever your finance team has approved.
- Certifications required. GSTIN is assumed now. Call out anything category-specific: BIS, FSSAI, CE, RoHS, OEKO-TEX, GOTS, etc.
- Sample requirements. Whether you need samples before PO, how many, and who pays.
The copy-paste template
Drop this into your RFQ and fill the brackets. Works for most physical-goods categories. For services, replace "certifications" with "references" and "samples" with "SOW check-in cadence."
Subject: RFQ — [Product] — [Quantity] — for delivery by [Date]
Hello,
We're sourcing [Product] for [brief use-case]. Looking for a supplier who can quote and deliver to spec.
1. Product: [Description + one tolerance + one dealbreaker]
2. Quantity: [Initial order] / [Annual expected, if known]
3. Target unit price: [Range]
4. Delivery to: [City, PIN] — [door / warehouse / freight-forwarder]
5. Required by: [Date]
6. Payment terms: [e.g. 30% advance / 70% against BL]
7. Certifications required: [GSTIN assumed; list others]
8. Samples: [None / 1 piece / 5 pieces — who pays]
Please send a written quote with line-item breakdown by [48–72 hours from send] to [your name / email / chat].
Thanks, [Name]
RFQ anti-patterns to avoid
- "Send best price." This is a trained-response RFQ that produces trained-response quotes. No useful information in, no useful information out.
- "Urgent, quote ASAP." Urgency without a real deadline is ignored by serious sellers and exploited by everyone else.
- Blasting to 20+ sellers. Tells every recipient they are one of a crowd. Serious sellers deprioritise cattle-call RFQs.
- Missing the target price range. Produces scatter quotes you have to renegotiate anyway. Save a round trip.
- Asking for a call instead of a written quote. Phone quotes are unreviewable and unshareable with your finance team. Insist on written.
How to actually send it
The mechanics on a modern B2B platform like SourceRightNow:
- Search the catalog for the product category and filter by GSTIN-verified suppliers.
- Further filter by online / responsive sellers (you want the ones whose response-speed signal is high).
- Open a chat with each of your 3–5 shortlisted sellers and paste the RFQ template. Attach your reference image or drawing if the spec isn't self-contained.
- Note the timestamp you sent each message. Track response speed — it is one of the strongest predictors of how reliable the supplier will be post-PO.
Evaluating the quotes you get back
A usable quote has five properties:
- Line-item breakdown: unit price, quantity, subtotal, taxes, freight (if applicable), total.
- Explicit delivery date and lead time.
- Payment terms matching or clearly countering the terms you asked for.
- Validity window — how long the quoted price holds. 30 days is typical.
- Certification references where relevant.
If a quote is missing two or more of these, push back in the chat before you move that seller out of the shortlist. Some sellers quote lightly and respond well to a structured follow-up; others are simply not set up to deliver what you need. You'll learn which is which by the second round.